Shipping
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Returns
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Payment
Shipping Policy:
Domestic shipping (inside US) includes: USPS First Class Insured mail with delivery confirmation. Please contact me if you require another form of shipping.
International shipping includes: USPS First class Airmail. Insurance is not provided but is optional if you request it. As you may know the price increases dramatically with insurance so I only offer it as an option. Please be aware that the shipping fee will be somewhere around $23 if you choose this option.
All additional duties and taxes are the responsibility of the buyer. If the package is lost and you did not request insurance, I'm sorry. I do not replace it. I know it sucks, but the choice is yours... so if you're not a gambler - Get insurance!
VERY IMPORTANT NOTE FOR INTERNATIONAL** Some countries do not allow precious metals to be imported. Please note that I reserve the right to cancel the transaction and refund your money if your country is one of them. I wish I could, but sometimes I can't:)
Returns Policy:
I take pride in my work and stand behind it 100%. If for some reason you are not happy with your purchase you may return it for an exchange or refund within 10 days of receipt.
Custom orders may not be returned.
ChocolateandSteel accepts:
I accept credit cards, checks, and money orders.
If paying by Paypal please pay immediately after checkout. If you would like to arrange any other type of payment send me an email after checkout.
If payment or payment arrangements are not received within 1 day, the transaction will be canceled.
8.25% tax is charged to California residents