Shipping
|
Returns
|
Payment
Shipping Policy:
SHIPPING POLICY.
ALL ITEMS SHIP OUT OF ORANGE COUNTY, CALIFORNIA WITHIN 4-5 BUSINESS DAYS. EVERYTHING IS SHIPPED THROUGH UPS. INTERNATIONAL SHIPPING IS AVAILABLE DEPENDING ON WHERE THE ITEM IS BEING SHIPPED. PLEASE CONTACT US FOR FURTHER INFORMATION ON INTERNATIONAL SHIPPING AND INTERNATIONAL CUSTOMS.
BELOW YOU WILL FIND THE DIFFERENT SHIPPING METHODS AND PRICES:
UPS GROUND: $10.00
UPS 3 DAY SELECT: $25.00
UPS 2 DAY AIR: $45.00
UPS NEXT DAY AIR: $60.00
INSURANCE IS INCLUDED WITH THE SHIPPING AND HANDLING PRICE. ALL PACKAGES COME WITH AN ADULT SIGNATURE REQUIRED DELIVERY. IF YOU CHOOSE TO NOT HAVE A SIGNATURE REQUIRED DELIVERY THEN WE ARE NOT RESPONSIBLE FOR THE DELIVERY DETAILS OF THE PACKAGE. IF YOU SHOULD HAVE ANY OTHER QUESTIONS IN REGARDS TO OUR SHIPPING POLICY PLEASE FEEL FREE TO CONTACT US.
Returns Policy:
RETURN POLICY.
RETURNS AND EXCHANGES MAYBE RETURNED IN 30 DAYS FROM THE PURCHASED DATE. ITEMS MUST BE IN ORIGINAL CONDITION I.E. NOT HAVING BEEN WORN, ALTERED, OR WASHED, AND ALL ORIGINAL TAGS ATTACHED. A RESTOCKING FEE OF 10% OF THE ORIGINAL TICKET PRICE WILL APPLY TO ALL RETURNS. IF YOU RECEIVE A DEFECTIVE PRODUCT, YOU MUST NOTIFY US WITHIN FOUR DAYS OF THE ITEM BEING RECEIVED TO BE ELIGIBLE FOR A RETURN. YOU MUST FOLLOW THIS POLICY IN ORDER TO RECEIVE A RETURN, IF THIS POLICY IS NOT FOLLOWED, WE WILL ONLY ACCEPT ITEMS AT OUR DISCRETION. REFUNDS: ONCE YOUR PACKAGE HAS BEEN RECEIVED WE WILL THEN PROCESS YOUR REFUND IN THE ORIGINAL FORM OF PAYMENT WITHIN FIVE BUSINESS DAYS. YOU WILL BE NOTIFIED VIA E-MAIL TO THE ADDRESS LISTED ON YOUR ACCOUNT WHEN THIS TRANSANCTION HAS TAKEN PLACE. PLEASE NOTE THAT YOUR BANKING INSTITUTION MAY REQUIRE ADDITIONAL DAYS TO PROCESS AND POST THIS TRANSANCTION TO YOUR ACCOUNT ONCE THEY HAVE RECEIVED THE INFORMATION.
EXCHANGES:
PLEASE CALL CUSTOMER SERVICE TO FIND OUT IF THE ITEM THAT YOU ARE LOOKING FOR IS AVAILABLE IN OUR STOCK. PLEASE COMPLETE THE RETURN/EXCHANGE SLIP AND INCLUDE IT WITH YOUR PACKAGE. ONCE WE RECEIVE YOUR ITEM FOR EXCHANGE, WE WILL SEND YOUR NEW ORDER AT NO ADDITIONAL COST. YOU WILL RECEIVE AN E-MAIL CONTAINING THE SHIPMENT INFORMATION ONCE YOUR ORDER IS SHIPPED.
PLEASE NOTE:
WE ARE NOT RESPONSIBLE FOR SHIPPING FEES ON RETURNED ITEMS.
SHIPPING AND HANDLING CHARGES ARE NON-REFUNDABLE.
ALL SALE ITEMS ARE A FINAL SALE.
THIS POLICY APPLIES TO RETURNING GIFTS AS WELL.
PLEASE SEND YOUR RETURN OR EXCHANGE TO:
ADOLFO SANCHEZ LLC
2722 NORTH LINWOOD STREET
SANTA ANA, CA 92705
USA
CUSTOMER SERVICE
REGULAR HOURS:
MONDAY-FRIDAY 8:00AM-6:00PM CENTRAL STANDARD TIME
Adolfo Sanchez Boutique accepts:
PAYMENT POLICY
RESIDENTS OF CALIFORNIA MUST PAY A TAX OF 8.75%. IF YOU DECIDE THAT YOU WOULD LIKE TO CANCEL THE ORDER, PLEASE CONTACT US NO MORE THEN 24 HOURS AFTER THE ORDER HAS BEEN PLACED. YOU MAY CONTACT US AT INFO@ADOLFOSANCHEZDESIGNS.COM OR OUR CUSTOMER SERVICE LINE 714-809-1951. CUSTOMER SERVICE
REGULAR HOURS:
MONDAY-FRIDAY 8:00AM-6:00PM CENTRAL STANDARD TIME. IF YOU SHOULD DECIDE TO CANCEL THE ORDER AFTER 24 HOURS FROM WHEN THE PURCHASE WAS MADE PLEASE REFER TO OUR RETURNS POLICY. FOR ANY OTHER QUESTIONS OR CONCERNS PLEASE FEEL FREE TO CONTACT US.